Many small business marketers try to be all things to all people and find it hard to really focus or get good at serving narrowly defined market segments.
Actually I don’t think they really try to be all things it just sort of happens from a lack of focus and a prospect on the phone asking for some help in an area that’s not really your thing.
While it may seem like growth to take on a new customer, if that customer isn’t a good fit, it can actually stunt real growth and may even create detractors that expected something other than what you were able to provide.
